CAREERS
GROW YOUR CAREER AT
A GROWING COMPANY
No matter if your EMS career is just starting, or you’re a seasoned professional in the industry, there’s a place within the Priority Ambulance family of companies for those who are dedicated to serving others. We adhere to the highest standards of ethics in EMS profession and are committed to delivering the best care to our patients and the communities we serve. We offer comprehensive benefits, competitive wages, paid time off and professional training and support. The cornerstone of our culture is fixed on safe, accountable, friendly and efficient services and our mission to be the EMS employer of choice in America.
FIND YOUR EMS CAREER PATH
We take pride in the various career paths we offer our employees. The EMS industry is growing, and demand for qualified professionals in all areas of our business is on the rise. Providing career-advancement tracks is important to us and enhances our value as an employer when we can train and promote from within our ranks. We are also committed to fostering the next generation of EMS leaders and offer highly specialized training for individuals interested in management roles.
| Job Title | Company | City | State | ZIP |
|---|---|---|---|---|
| Paramedic - w/ Bonus APPLY | Maricopa Ambulance | Phoenix | AZ | 85021 |
| Dispatcher - Phoenix, AZ APPLY | Maricopa Ambulance | Phoenix | AZ | 85021 |
| IT Support Engineer APPLY | Maricopa Ambulance | Phoenix | AZ | 85021 |
| Support Services Technician APPLY | Maricopa Ambulance | Phoenix | AZ | 85021 |
| Critical Care Transport Nurse APPLY | Maricopa Ambulance | Phoenix | AZ | 85021 |
| EMT - Maricopa Ambulance APPLY | Maricopa Ambulance | Phoenix | AZ | 85021 |
| DQA Representative - Phoenix, AZ APPLY | Maricopa Ambulance | Phoenix | AZ | 85021 |
Position: Paramedic (EMT-P)
Transport Types: Interfacility and 911
Company: Maricopa Ambulance
Locations: Phoenix, Arizona
(areas include Phoenix area including Glendale, Goodyear, Surprise, Arizona)
Maricopa Ambulance is seeking paramedics to serve our growing operations serving hospitals, medical facilities and communities in Maricopa County.
$7,500 Sign on Bonus available. New hire wage scale is based on prior EMS experience and shifts worked.
Now is the time to join the Valley's fastest-growing ambulance service! Through new contracts and expansions, Maricopa Ambulance has grown more by more than 30 percent in the first quarter. We now provide 911 service to more than 710,000 residents in Maricopa County in the cities of Scottsdale, Glendale, Surprise and Goodyear, as well as provide interfacility transport to some of the area's largest health care providers.
We are a company on the move and the best place to work and grow your career in the Valley. We're seeking EMS professionals who share our mission of exceptional patient care and customer service delivery to join with us as we continue to expand our service.
Jobs duties include but are not limited to: Responds to emergency scenes to provide emergency medical care and transportation. Responds to hospitals, nursing homes and other locations to provide non-emergency medical care and transportation.
Provides medical care and monitoring at the scene, en route to the hospital and during transportation to, from and/or between facilities.
Provides medical care and monitoring at the scene, en route to the hospital and during transportation to, from and/or between facilities.
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed as an EMT-Paramedic in the desired location or eligible for reciprocity.
- Currently certified in CPR by the AHA or other appropriate organization.
- Currently licensed with the appropriate level of state motor vehicle operator’s license.
- Must pass background check and drug screen.
- Currently has a clean driving record as approved by company vehicle liability insurer.
- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to bend, stoop, squat and kneel for long periods of time.
- The ability to walk up and down stairs without difficulty.
- The ability to lift and maneuver 150 pounds without difficulty.
- The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
- The ability to walk a distance of one quarter of a mile without difficulty.
- The ability to complete all job duties during any and all hours of the day and night.
Position: Dispatcher
Company: Maricopa Ambulance
Location: Phoenix, AZ
Definition:
Under the direction of the Dispatch Supervisor, a Dispatcher will be responsible for the deployment and tracking and movement of units on an ongoing basis throughout the day per local System Status Management Plan. They will broadcast orders to crews regarding runs, emergencies and general information.
Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management.
In addition, the dispatcher, under Emergency Medical Dispatch protocol, will be required to take caller information, determine the nature of the run request, dispatch runs (emergent and non-emergent) to the crews in an appropriate and timely manner, record pertinent information and process insurance information for approval and authorization through online computer databases, faxes and emails.
Minimum Requirements:
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed, certified or registered by the appropriate state agencies.
- Currently certified in Emergency Medical Dispatch by MPDS or other appropriate organization.
- Must have the ability to work effectively with minimal supervision, using good judgment.
- Must have the ability to work in a fast paced, hectic, high pressure environment.
- Must have the ability to simultaneously manage multiple activities without error.
- Must have superior spatial orientation ability in order to be able to read and interpret maps.
- Must have good computer skills and be able to type at least 30 words per minute.
- Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff.
- Must have the ability to interact effectively and professionally with patients, customers, clients, family members, bystanders, and the general public in such a manner as to reflect positively on the company.
- Must demonstrate a level of skill and ability consistent with the provision of quality customer care.
- Prefer previous or current certification as Emergency Medical Technician.
Physical Requirements:
- The ability to reach, push and pull.
- The ability to sit for long periods of time.
- The ability to use phones and radios to communicate with callers, crews and other staff
- The ability use mouse or keyboard to input data into computer over long periods of time.
- The ability to view graphic and text data on multiple computer screens for long periods of times.
- The ability to complete all job duties during any and all hours of the day and night.
Reports To:
- Dispatch Supervisor or Communications Director as appropriate for all operational activities.
Specific Duties:
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift.
- Ensures security of buildings, Dispatch Center and all other company property.
- Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and sanitary at all times.
- Maintains appropriate communications with company units, managers, support staff, receiving healthcare facilities and other agencies via radio, data link, pager or cell phone as required.
- Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
- Deploys, tracks and moves units on an ongoing basis throughout the day per local System Status Posting Plan.
- Responds to all calls for service promptly and accurately answering incoming phone calls for service per Emergency Medical Dispatch and company procedure as required.
- Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency medical dispatch and company procedure.
- Contacts and dispatches by radio, pager or MDT the most appropriate unit each request for service.
- Obtains complete intake information from all callers and inputs information received into Computer Aided Dispatch system.
- Process insurance information for approval and authorization through online computer databases, faxes and emails.
- Communicates and coordinates with Field Supervisors, Operations Managers and other management and support staff to ensure the proper number of fully equipped and staffed vehicles are available to fulfill local System Status Plan on a daily basis.
- Acts at all times in the best interests of high quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
- Acts at all times with the safety of field crews he/she is dispatching in mind, as well as the safety of the patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
- Provides appropriate pre arrival instructions per appropriate emergency medical dispatch and company procedure.
- Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
- Accepts responsibility for recertification as an EMD and for other required license’s and certifications as required by company, local, regional, and state policies, regulations or laws.
- Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
- Performs other duties as directed by management.
Company: Maricopa Ambulance
Position: IT Support Engineer
Location: Phoenix, AZ
Definition:
The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment along with EMS Dispatch Centers and Mobile Ambulance Fleet. This is a customer facing role providing the first line of support for the organization and highly visible. Responsibilities include maintenance and management of company desktops, notebooks, mobile devices, printers, servers, network devices and other office equipment and related software. In addition, this individual will participate in the implementation of new hardware and software including the installation and configuration of MS applications on the end user computers. This position requires an in-depth knowledge of and experience working with MS Office Suite, Office 365 and other desktop applications. In addition, thorough experience configuring, upgrading, troubleshooting desktop and laptops computers, printers, scanners, and other peripheral devices is necessary. The successful candidate will be responsible for the effective and efficient operations, including maintenance and administration, of Windows-based, and Apple, Android computer systems and servers.
Job Functions:
- Responsible for systems applications and analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications.
- Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with clients and/or internal staff to report, escalate and resolve system related or network issues
- Track and document work tasks, changes and issues daily in the ticket system.
- Provides IT support team with assistance in utilizing full functionality of desktop management applications, including asset management, remote control (via LAN, WAN and internet)
- Installs, tests, maintains, and upgrades corporate anti-virus application, deploys Windows OS and application security patches, hot fixes and updates.
- Designs, builds, tests and deploys application packages utilizing packaging tools and scripting utilities.
- Administer Windows Servers and Exchange (Office 365) with an excellent understanding of Active Directory.
- Provides on-site technical support for desktop computers and peripherals in a cross-platform environment within typical office environment, EMS Dispatch Centers and Mobile Fleet of Ambulances
- Support will include troubleshooting, repair, and installation of hardware, software, and desktop, laptop and tablet systems.
- Provide support for mobile devices, including Android, iPhone and iPad.
- Troubleshoot Windows 10 operating systems, applications, and networking functions.
- Setup and configure workstations to be used in diverse environments, adhering to security requirements.
- Support and troubleshoot wired, wireless, and VPN connectivity for desktops, laptops, and mobile devices.
- Aid clients for general operation of standard supported COTS software.
- Provides IT support team with assistance in utilizing full functionality of desktop management applications, including asset management, remote control (via LAN, WAN and internet)
- Ability to travel from site to site and out of state.
- Other duties as assigned
Job Requirements:
- Experience supporting desktop hardware, software, and strong troubleshooting skills with the ability to gather all relevant information, identify problems, and implement solutions quickly
- Experience supporting an EMS operation preferred.
- Strong skills in general MS Office application troubleshooting.
- Experience with Office 365, SharePoint, One Drive
- Experience in installation, upgrades, and support of Windows desktops
- Experience supporting End User Computing devices/BYOD/Cellular devices
- Healthcare/EMS experienced preferred
- Experience with EMS systems i.e., ZOLL Data Systems, TraumaSoft or emsChart a plus
Physical Skills:
- While performing the duties of this job, the employee is regularly required to stand, talk or hear.
- The employee frequently is required to walk; sit; use hands and reach with hands and arms.
- Must have the manual dexterity to skillfully operate a computer keyboard and other standard office equipment, such as facsimile and telephone.
- The employee must occasionally lift and/or move up to 50 pounds.
- Corrected vision in normal range.
Reports To:
Director of Integrated Solutions
Apply nowCompany: Maricopa Ambulance
Position: Support Services Technician
Definition:
This position is primarily responsible for assisting the Support Services Manager with logistics and supply distribution, as well as representing the company when customer support is required.
Specific Duties:
- Acts as the liaison between Maricopa Ambulance and its clients, partners and customers; provides excellent customer service
- Assists the Support Services Manager with fulfilling supply orders
- Assists in decontaminating ambulances when necessary
- At all times sets an example of professionalism and places a high value on customer service, compliance and safety
- Reports to assigned shifts on time and processes assigned work in a timely manner
- Performs other related duties as assigned
Compliance:
- Ensures PHI information and documents are properly stored and secured
- Complies with all company and organizational policies and procedures
- Successfully completes all required compliance training within the required time period
Minimum Requirements:
- High School Diploma
- Must be at least 18 years of age
- Satisfactory driving record in accordance with the company’s driving policy
- Ability to work cooperatively with other employees and medical agencies
Physical Requirements:
- The ability to reach, push and pull
- The ability to sit or stand for long periods of time
- The ability to lift and maneuver 35 pounds without difficulty
- The ability to complete all job duties
Position: Critical Care Transport Nurse
Status Type: Full Time
Location: Phoenix, Arizona
Company: Maricopa Ambulance
Bonus Available: $7,500.00 Sign On Bonus with 18-month full-time commitment
Shift Availability: Must be able to work nights
Definition:
Provides high quality nursing care including, but not limited to, assessment, triage, and treatment utilizing standards and guidelines established by the Medical Director, assesses the nature and extent of illness or injury to establish and prioritize the care needed for safe transport of the critical patient to the appropriate facility; is responsible for carrying out the mission and goals, assuring that safety remains the highest priority throughout the transport.
Minimum Requirements:
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed, certified or registered by the appropriate state agencies.
- Graduate of an accredited School of Nursing.
- Minimum of three years’ critical care/emergency nursing experience.
- Current RN license(s) for states of practice.
- Current certifications in BLS/CPR, ACLS, PHTLS, CICP and PALS required.
- Competence in advanced practice skills as defined by Medical Director.
- Skills as required to practice nursing as defined by the AZ Board of Nursing .
- Must have the ability to work effectively with minimal supervision, using good judgment.
- Must have the ability to work in a fast paced, hectic, high pressure environment.
- Must have the ability to simultaneously manage multiple activities without error.
- Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff.
- Must have the ability to interact effectively and professionally with patients, customers, clients, family members, bystanders, and the general public in such a manner as to reflect positively on the company.
- Must demonstrate a level of skill and ability consistent with the provision of quality customer care.
- Prefer previous or current certification as Emergency Medical Technician or Paramedic
Physical Requirements:
- The ability to reach, push and pull.
- The ability to use hands to perform medical procedures and assessments, reach with arms, and speak and hear.
- The ability to sit, stand, walk, climb, balance, stoop, kneel, crouch, crawl, and smell for several hours at a time.
- The ability to maintain adequate physical conditioning to be able to perform job duties.
- The ability to perform job duties at high stress levels requiring employee to function effectively and independently while maintaining good working relationships with partners, patients, and customers.
- The ability to frequently lift and/or move up to 80 pounds.
- The ability to perform job duties near moving mechanical parts when outside weather conditions may be hazardous.
- The ability to perform job duties while frequently being exposed to blood-borne pathogens or airborne particles, fumes and gases.
- The ability to maintain a weight for acceptable flight standards for safety and mission acceptance.
- The ability to complete all job duties during any and all hours of the morning, day, evening, and night.
Specific Duties:
- Provide effective, safe care to any patient transported.
- Provide nursing care from the initial contact until patient care is relinquished to the accepting medical facility.
- Attend required staff and educational meetings.
- Perform duties on the Critical Care Unit in disastrous or mass critical transports.
- Maintain certifications and licenses as mandated by the position.
- Complies with all Federal, State and Local Rules and Regulations
- Maintain positive communication effectively while interfacing with fellow employees, patients, referring hospitals, EMS representatives and the community at large.
- Uphold and adhere to all policies and procedures.
- Knowledgeable in use and routine maintenance of all equipment and supplies used by Maricopa Ambulance
- Responsible for reporting medical equipment failure and taking initial steps to insure repair of equipment as directed. Maintains adequate supplies on-board aircraft to deliver patient care.
- Performs advanced skills and procedures as approved by the Medical Director.
- Serves as a role model, educator, and clinical resource.
- Participates in continuing and outreach education programs.
- Participates in quality improvement activities as assigned.
- Undertakes and maintains projects as assigned.
- Maintain a clean and operational environment.
- Other duties as assigned.
- Communicate with RN and or MD from transferring facilities.
- Have sufficient knowledge of ambulance operations, standard ALS protocols in order to streamline patient care between Medic and RN on transports.
- Continuous MICU and Cardiac Arrest chart review.
- Maintain inventory and compliance logs for all RN level drugs and Narcotics.
- Responsible for stocking and re-filling all Registered Nurse (RN) level drug boxes/ bags and drug boxes/ bags after use.
- Performs other duties as directed by management.
Position: EMT
Transports include: Interfacility and 911 positions
Company: Maricopa Ambulance
Locations: Phoenix, Glendale, Goodyear, Surprise areas
Maricopa Ambulance is hiring EMTs and paramedics for multiple positions serving the new Maricopa County 9-1-1 and interfacility contracts in 2019. Maricopa Ambulance was selected to provide 9-1-1 ambulance response to the City of Goodyear in February 2019 and has been identified as the highest-scoring bidder in the competitive process to serve the City of Glendale beginning in the first quarter. In early 2019, Maricopa Ambulance began serving HonorHealth as the ambulance services provider to the integrated health system of five hospitals and multiple medical facilities in Phoenix and Scottsdale.
Maricopa Ambulance is now accepting applications for these 2019 contract expansions, as well as to serve its existing interfacility business in Phoenix and 9-1-1 contracts with the cities of Scottsdale and Surprise. Join the Valley's fastest-growing ambulance service to grow your career in EMS.
Job duties include but are not limited to: Responds to emergency scenes to provide emergency medical care and transportation. Responds to hospitals, nursing homes and other locations to provide non-emergency medical care and transportation.
Provides medical care and monitoring at the scene, en route to the hospital and during transportation to, from and/or between facilities.
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed as EMT or EMT-Paramedic in the desired location or eligible for reciprocity.
- Currently certified in CPR by the AHA or other appropriate organization.
- Currently licensed with the appropriate level of state motor vehicle operator’s license.
- Must pass background check and drug screen.
- Currently has a clean driving record as approved by company vehicle liability insurer.
- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to bend, stoop, squat and kneel for long periods of time.
- The ability to walk up and down stairs without difficulty.
- The ability to lift and maneuver 150 pounds without difficulty.
- The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
- The ability to walk a distance of one quarter of a mile without difficulty.
- The ability to complete all job duties during any and all hours of the day and night.
Position: Documentation Quality Assurance Representative
Company: Maricopa Ambulance
Location: Phoenix, AZ
Definition:
Processes patient care records (PCR’s); reconciles, reviews, ensures completion and follows up on same.
Coordinates documentation and evaluation of repetitive patients in accordance with the company “Repetitive Patient Ambulance Transport Policy.”
Works with field crews, Billing and Field Supervisor or Operations Manager to ensure all PCR’s are accounted for, complete and accurate.
Performs other duties related to operations as directed.
Minimum Requirements:
- Must be knowledgeable in medical terminology.
- Must be proficient in ambulance patient care field documentation.
- Must be proficient with personal computers and tablet devices.
- Must be proficient with all Microsoft Office software packages.
- Must have good computer skills and be able to type/keyboard at least 40 WPM.
- Must have good administrative skills including organizing, filing and basic math.
- Must have a basic understanding of Medicaid, Medicare and Private Insurance reimbursement.
Physical Requirement:
- The ability to sit at a work station for long periods of time working on a computer.
Reports To:
- Director of Administrative Services
Specific Duties:
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Ensures that work area is ready for use at the beginning of each shift and after shift. This includes: making sure that work area is clean and organized, that all company documents are appropriately filed and secured according to local, state and federal law, company policy and HIPPA regulations.
- Cross references all PCR’s with CAD data to ensure that all ambulance runs have appropriate documentation completed and submitted.
- Review’s PCR’s to ensure that they are thoroughly and correctly completed, working with field to crews and/or Field Supervisor or Operations Manager as appropriate to have incomplete PCR’s completed by field crews while adhering to company, local, regional, state and federal guidelines regarding patient care documentation.
- Coordinates documentation and evaluation of repetitive patients in accordance with the company “Repetitive Patient Ambulance Transport Policy”.
- Supports Billing staff by providing demographic and other information, locating required documents, following on whit questions to field crews and answering any questions about local operations.
- Contacts healthcare facilities and insurance companies to obtain additional information for completion of documentation for ambulance runs.
- Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.
- Completes all duties in accordance with local, state and federal law, EMS regulations and company policy.
- Always maintains security and privacy of all company and patient information in accordance HIPPA and all other local, state and federal regulations.
- Reports to assigned shifts properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
- Performs other duties as directed by management.
EDUCATION
Our training academies are designed by experienced professionals to provide
the highest quality education and training to support your career in EMS.
LEADERSHIP FOUNDATION
The Priority Ambulance family of companies values EMS leadership and recognizes that commitment through the Priority Ambulance Leadership Foundation. The Foundation has developed a unique and distinctive path for career advancement to promising EMS leaders of the future. The year-long EMS Leadership of Tomorrow program offers educational and mentoring opportunities to qualified professionals in and outside of the EMS industry. Hands-on coursework is taught during weeklong sessions hosted quarterly at various locations throughout the country.
Learn More
MILITARY HIRING
The Priority Ambulance family of companies values and recognizes the dedication of military veterans and seeks to create opportunities for qualified team members. Transitioning from the military to a civilian career is a time of great change for our service members. We offer professional EMS tracks and training that draw upon prior experience and job skills and help former military members as they advance in their new careers.
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